- Hey there! We want to make sure you're happy with our services, but we understand that sometimes things don't go as planned. Here's how our refund policy works:
- If you've purchased a one-time translation, you can request a refund within 30 days of your purchase.
- For subscription plans, we can refund unused minutes within 30 days of your subscription purchase.
How Refunds Work
- If your translation didn't meet your expectations, we'll process your refund automatically. Look out for an email confirming it.
- If you think you're eligible for a refund and haven't received one, reach out to us through these channels:
When We Refund
- We'll issue refunds for:
- Translations that didn't quite hit the mark.
- Charges for unused minutes, failed jobs, or subscription periods you didn't use.
We'll aim to process your refund within 5-10 business days. It may take a bit longer to show up in your account, depending on your payment method and bank.
Get in Touch
If you have questions or need help with a refund, just reach out! We're here to assist you.
Remember, our refund policy might change, so keep an eye on this page for updates.
Thanks for choosing TranslateAudio - we appreciate your trust in our services!