Terms and Conditions
- We strive to provide accurate translations for your source video/audio files. Successful translations typically take about double the minutes as the source file's duration. Maximum turnaround time is ~1 hour.
- In the event of a job failure after payment, we will automatically re-run the job and aim to get back to you within 24-48 hours.
- If the job continues to fail, and you do not wish to keep TranslateAudio credits for future use, we will refund you within a 7-day time period.
- If you encounter any problems or have questions, please don't hesitate to contact us via the following methods:
- If you are unsatisfied with our services, you can review our refund policy here.
Thank you for choosing TranslateAudio. We look forward to assisting you with your translation needs!